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Party Points FAQs
If you haven’t received an email welcoming you to Party Perks, it may be because you’ve unsubscribed from our email marketing in the past. To re-subscribe, visit the bottom of any page on our website and enter your email address under ‘Newsletter Sign Up’. You won’t receive a Party Perks welcome email retroactively, but you will receive emails from us going forward. You can always log in to your Party Perks account to see any activity or rewards you have waiting for you! If you've shopped with us before and are subscribed to our emails, you don't need to wait for an email from us! All you have to do is Log In and visit the Party Perks page, where you'll be able to see your account information and any points you've already accrued.
Once you’ve earned enough points to receive a discount, you will be able to redeem it directly in your cart. Just make sure you’re logged in, and you’ll see the discount in your cart, just above the Discount Code box. Click apply, and you’ll see the value deducted from your total order.
As our program is launching mid-year, we want to reward customers who have already shopped with us in 2023. We've applied points as a way of saying thank you for already being a loyal customer! Orders placed after 1 January 2023 will also count toward your Tier Status, so you're already on your way.
Points accrued will expire after one year. Points are calculated on a rolling one year basis.
Yes, please see below!
5€ off when you spend 10€
10€ off when you spend 20€
15€ off when you spend 30€
20€ off when you spend 40€
25€ off when you spend 40€
30€ off when you spend 50€
40€ off when you spend 50€
Your spend total is calculated on a rolling yearly basis. So, your tier will be calculated based on your spend within the last 12 months at any given time.
Points will be deducted from your total when you return items and your VIP tier will be recalculated accordingly.
You will have 3 months to redeem your birthday reward. Please note, upon signup, your birthday reward will be sent after 30 days. So, if you enter a birthday that falls within the week of signup, you’ll have to wait to receive your reward.
Both you and your friend will have 3 months to redeem your Referral code.
Both you and your friend will have 3 months to redeem your Referral code.